0k95 Privacy Policy

1 Introduction

0k95 is a trusted online gaming platform in Bangladesh. We give the highest priority to our users' privacy. This privacy policy ("Policy") describes how 0k95 collects your personal information, the purposes for which it is used, with whom it is shared, and how that information is kept secure.

By using our website 0k95.cam or accessing our services, you are considered to have accepted the terms of this policy. If you do not agree with any term of this policy, please refrain from using our services and contact us at [email protected].

2 Types of Information Collected

We may collect the following types of information:

• Identity Information: Your full name, date of birth, national identity card number, and other identity verification details.
• Contact Information: Email address and mobile number.
• Financial Information: Transaction history, deposit and withdrawal details, bKash, Nagad, Rocket, or Upay account numbers (used solely for processing transactions).
• Technical Information: IP address, device type, browser version, operating system, and usage patterns.
• Gaming Activity Information: Your betting history, preferred game categories, win and loss records, and session duration.
• Communication Records: Records of your conversations with us via live chat and email.

3 How Information Is Collected

We collect information in the following ways:

• During the account registration and identity verification process.
• When logging in to our platform and playing games.
• When completing financial transactions.
• Automatically through cookies and similar tracking technologies.
• When contacting our customer support team.
• Through third-party identity verification services, when required.

4 Purposes for Using Your Information

0k95 uses the information we collect for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To provide gaming services, bonuses, promotions, and VIP benefits.
• Financial Transactions: To process deposit and withdrawal requests.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To comply with applicable laws and regulations.
• Customer Support: To resolve your questions and complaints.
• Platform Improvement: To analyze user experience in order to improve the quality of our services.
• Responsible Gaming: To identify problematic gambling behavior and impose limits where necessary.

5 When Information Is Shared with Third Parties

0k95 does not sell or rent your personal information. However, we may share information in the following specific circumstances:

• Payment Providers: Limited information necessary to complete transactions via bKash, Nagad, Rocket, and Upay.
• Identity Verification Services: With authorized third parties to complete the KYC (Know Your Customer) process.
• Technology Partners: With technology service providers for platform operations and security, who are contractually bound to uphold our privacy standards.
• Legal Authorities: To comply with court orders, lawful requests from investigating authorities, or requirements under applicable law.
• Business Succession: In the event of a company merger or acquisition, where the new entity will be bound by the terms of this policy.

Outside the circumstances listed above, we will not share your personal information with any third party without your explicit consent.

6 Use of Cookies

The 0k95 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: For the basic operation of the website — maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings, which improves your experience.
• Analytics Cookies: To collect usage statistics about our platform, which helps us improve our services.

You can disable non-essential cookies by changing your browser settings. However, doing so may limit certain features of the website.

7 Security Technologies and Practices

0k95 applies industry-standard security measures to keep your personal and financial information secure:

• SSL Encryption: All data transmission on our website is protected by SSL (Secure Socket Layer) encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized staff may access information, and only as required for their work.
• Regular Security Audits: Regular assessments are conducted to identify vulnerabilities in our systems.
• Firewall and IDS: Modern firewalls and intrusion detection systems are used to prevent unauthorized access and cyberattacks.
• Two-Factor Authentication: Two-factor authentication is available to enhance account security.

Although we apply industry-standard security measures, it is not possible to guarantee that data transmission over the internet is completely secure. We therefore ask you to keep your account password confidential and not share it with others.

8 How Long Information Is Retained

0k95 retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• The duration your account remains active.
• Financial transaction records are retained for a defined period in accordance with legal obligations.
• Even after an account is closed, information necessary for fraud prevention and legal claims may be retained for a set period.
• Information collected on the basis of your consent will be deleted after consent is withdrawn, unless retention is required by law.

9 Your Rights Regarding Personal Information

As a user of our platform, you have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to have any inaccurate information corrected.
• Right to Erasure: The right to request deletion of your information in certain circumstances, unless a legal obligation requires its retention.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Withdraw Consent: The right to withdraw your permission for processing of information given on the basis of your consent at any time.

To exercise these rights, email us at [email protected] or contact us via our 24/7 live chat.

10 Age Verification and Protection of Minors

0k95 is a platform for users aged 21 and above only. We do not knowingly collect information from any minor. All users' ages are verified at the time of registration.

If we become aware that information about a minor is held by us, we will immediately close that account and delete the relevant information. If you believe a minor has registered on our platform, please contact us.

11 Changes to the Privacy Policy

0k95 reserves the right to update this privacy policy at any time as needed. For significant changes, we will notify you in the following ways:

• A notice will be prominently published on the website.
• A notification will be sent to your registered email address.
• You may be asked to consent to the updated policy at the time of login.

If you continue using the platform after a change has been made, you will be considered to have agreed to the new policy. We will always state the latest effective date on this page.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your information, please get in touch with us. Our privacy team will make every effort to respond to your request as quickly as possible.

13 Applicable Law and Jurisdiction

This privacy policy has been prepared in accordance with applicable international data protection standards and best practices. We are committed to ensuring the highest level of security and transparency in protecting our users' information.

If you believe we have violated this policy, please contact us directly first. We are always ready to resolve issues in a cooperative manner.